Privacy Policy MediSpa Knokke

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You have a right to your privacy!

MediSpa Knokke stands for client satisfaction, accurate information and integrity
with the goal of making you feel good about yourself.
So it goes without saying that we handle your data with care.
That's why we make you 4 privacy promises:

1. Protection

We protect your personal information as if it were our own

2. Using data

We use your personal information only to provide all our clients with the best possible care as described in this privacy statement and for proper communication with you.

3 Preserve

We keep your data carefully in an encrypted database and are bound by the medical confidentiality obligation and thus will never sell or give away any of your data to third parties.

4. Sharing

We share your personal information only if you give permission and it is strictly necessary for successful treatment.

Protection

We handle your data with care.

All personal data we collect is processed in accordance with all applicable data protection laws and principles, including the EU General Data Protection Regulation 2018, the General Data Protection Regulation and Belgian laws applicable to Data Protection.

Below is a global list of data we process for MediSpa Knokke. We collect the following personal data through the website via the contact forms:

  • Name
  • Email address
  • Phone number
  • Treatment
  • Entered questions/comments

Use data

Data collected by Duinbergen MediSpa if a treatment will be performed:

Personal beauty data:

  • Grooming habits
  • Sun habits
  • Care products
  • Aesthetician visit
  • Products purchased
  • Services provided (skin analysis, facial care, LPG, Diet, etc)

Marketing data:

  • Source data (how did people hear about MediSpa Knokke?)
  • Data for quality improvement (feedback on treatment, brochures, website etc, complaints received, incident registration)
  • Wish to receive newsletter
  • Website visit

Retain data

We take strict security measures to prevent misuse of, and unauthorized access to, your personal data. For example, we ensure that only those persons who really need to access your data have access to it. Access to your data is protected and we regularly check our security measures.

Data sharing

With your permission, we share a limited amount of non-sensitive data with third parties in the following cases:

  • To improve our website, our services and our communication with patients.
  • We use third-party software to send you newsletters and to optimize the website. Among other things, we use Google Analytics, WordPress and Mailchimp with whom we have a processor agreement.

Cookies

Cookies may also contain personal data about, for example, the pages you visited. Please see our Cookie Policy for all information about cookies we use on our website.

Your privacy rights

As a user of our website and our services, you have a number of rights. For example, you have the right to know what personal data we hold about you, why we hold that data and what we hold it for. If your personal data is incomplete or incorrect you have the right to correct that. We would encourage you to do so to ensure that our data is accurate and up to date. Furthermore, you have the right to have certain data deleted, to withdraw your consent to use at any time and to stop (temporarily) further processing of data. Finally, you may ask to receive or forward your personal data to others. Of course, we will then ask that you first adequately identify yourself.

If you wish to exercise your rights, we ask that you contact us. You can do this either by phone or by email. Below you will find all relevant contact details.

It is also possible to contact us if you do not wish to exercise any of your privacy rights, but would like to make a complaint about something you are not satisfied with.

If you have any questions or comments after reading our Privacy Policy and/or Cookie Policy, please contact us using the contact information below.

MediSpa Knokke

Duinbergenlaan 33
8301 Knokke Heist
Belgium

Phone: +32 50 530 648

Email: info@medispa.be

Note: This Privacy Notice may be modified at any time as needed.

The latest version can be found on our website: https://medispa.duinbergen-clinic.be/privacy-policy-medispa-knokke/